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5 ways Virtual Pharmacy can support your family's health

Have you downloaded the TELUS Health Virtual Pharmacy app? It’s the easiest way to order medication, keep track of your prescriptions, and connect with your pharmacy team. Get it here.


There’s no denying the convenience and privacy that comes with getting your medications delivered to your door. But did you know that Virtual Pharmacy can support your family's health in other ways, too?

We know that taking care of your loved ones and yourself is a full-time job. Here are 5 ways we can help make it easier:

  1. Manage your whole family’s prescriptions in one place. Use your personalized online dashboard to view each family member’s medications in the same place. You can even manage medication for those living outside of your household (with their consent). No more logging in and out of different accounts to keep track of your family’s prescriptions, refills and renewals.

  2. Align your medication deliveries to receive everything at once. Fewer deliveries means fewer signatures required from you – and a smaller carbon footprint. We can help consolidate your family’s deliveries so that you receive multiple medications at once.

  3. Get personalized and private counseling – anytime, anywhere. Whether you have a question or need advice about your medication regimen, our friendly pharmacists are standing by. Use our mobile app or visit our website to connect privately with a pharmacist by voice, text or video, from wherever you are. By getting to know you personally, we can help ensure your medications are tailored to you.

  4. Receive refill reminders by email or text. Set up refill and renewal reminders for the whole family so that no one runs out of the medication they need. We can also help you set up automatic refills.

  5. Get fast delivery to your home, work or cottage. Working from the cottage? Visiting family out-of-province? We can send your next medication delivery to the home, office or post office address of your choice.*

There is no extra charge for any of these services, and our pharmacy team can help you set them up today by downloading the Virtual Pharmacy app.

TELUS Health Virtual Pharmacy is an important part of our vision to help build a more accessible, connected and efficient healthcare system for all Canadians. We hope you’ll try it and let us know what you think.



*Some restrictions apply. Actual delivery times depend on origin, destination, weather conditions and other factors and are estimates only. Delivery is available across Canada, excluding Quebec.