White paper: Rethinking primary care delivery in the digital age

With strong pressure to innovate and disrupt healthcare delivery, Canadian practices are increasingly looking to technology to become more efficient and patient-focused. While digital health solutions have traditionally connected healthcare providers, today the focus has shifted to extending this connectivity to patients and their primary care team.

However, busy clinicians and administrators are faced with an overwhelming selection of digital tools, and few guidelines to help determine which solutions can deliver quick and impactful improvements to the patient experience or clinic productivity, while minimally disrupting daily operations and workflows.

In a sea of complex choices, how do you find the right digital tools for your clinic?

This new white paper – centred on two comprehensive case studies from Canadian clinics – offers an insightful look at how online appointment booking and virtual care technologies are a great place to start and offer benefits such as:

• Reducing missed appointments by 75%
• Saving 100 hours per month in clinic administration time
• Integrating virtual and physical care for a better patient experience
• Growing revenue with patient reminder automation
• Cutting patient travel and wait times

Filled with practical lessons and real-life clinic examples, this report is a must read for primary care physicians and clinic administrators.